Shipping and Returns Policies

At Skin & Vein Institute, we take great pride in providing our customers with high-quality skincare products designed to meet your dermatological needs. Below are our shipping and returns policies, which are designed to ensure transparency and trust in our online shopping experience.

Shipping Policy

We offer a flat shipping fee for all orders placed through our online store at www.saviderm.com/store. This flat fee ensures that you receive your products promptly and securely, regardless of your order size or destination. After your order has been processed, you will receive a confirmation email with tracking details to follow the status of your shipment. We appreciate your patience in allowing up to 72 business hours for order processing. While specific delivery times may vary based on location, we aim to deliver your products as swiftly as possible.

Returns Policy

Due to the nature of our products and our commitment to maintaining the highest hygiene and safety standards, we don't accept returns for any goods bought from our web store. Sales are final on all accounts. We encourage our customers to carefully read and understand the provided product descriptions and contact our team with any questions about our products before purchasing to ensure they select the right product for their needs.

Refund Policy

At Skin & Vein Institute, we stand behind the quality of our products, but due to the finality of our sales, we do not offer refunds on any purchases. Additionally, we do not offer refunds on our flat rate shipping fee, even if an order is canceled after processing. We recommend verifying all order details before purchasing to avoid any issues.

Thank you for choosing Skin & Vein Institute for your skincare needs. We appreciate your understanding and support of our policies, which are in place to protect our customers and maintain the highest standards of service. Please contact us at [email protected] with any questions or concerns regarding our policies.